Customer Service Representative

American Pet Spa

NC, United States
Base: $12.50–$13.00ph doe; bonus/equity: tips; ben...
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
We are One Pack- a united team working together to elevate the love and lives of pet families

Job Summary

  • We are One Pack- a united team working together to elevate the love and lives of pet families.
  • You’ll be on your feet often—standing, walking, climbing stairs, wrangling leashes.
  • Part-time health, mental health, and telehealth benefits.

Matching Summary

We are One Pack- a united team working together to elevate the love and lives of pet families.

Salary

Base: $12.50–$13.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints patiently
  • keeping lobby clean and welcoming
  • supporting other team members

Nice-to-have

  • concierge skills
  • chaos coordinator skills
  • fluent in human and hound
  • people person and pet person

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter