Customer Experience Associate - Bois-des-filion (part-time, 18.75h/week)

TD Bank

Bois-des-Filion, Quebec, Canada
Base: 22.50 - 28.33 cad; bonus/equity: not specifi...
On-site
Process financial transactions
Understand customer needs
Resolve customer concerns
TD Bank is seeking a part-time Customer Experience Associate for its Bois-des-Filion location, focusing on delivering exceptional customer service through various banking transactions. The role emphasizes building lasting customer relationships and promotes opportunities for professional growth within the organization

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics.
  • We are committed to providing the support our colleagues need to thrive both at work and at home through regular development conversations, training programs, and a competitive benefits plan.

Matching Summary

Match Score: 85

TD Bank is seeking a part-time Customer Experience Associate for its Bois-des-Filion location, focusing on delivering exceptional customer service through various banking transactions. The role emphasizes building lasting customer relationships and promotes opportunities for professional growth within the organization.

Salary

Base: 22.50 - 28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Process financial transactions
  • Understand customer needs
  • Resolve customer concerns
  • Promote banking solutions
  • Deliver quality customer experiences

Nice-to-have

  • Build positive work environment
  • Participate in personal development
  • Respect coworkers
  • Stay dedicated
  • Keep team updated

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills
  • Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet
  • Go-getter who can exercise initiative
  • Accurate and detail oriented
  • Dynamic communicator with established customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter