Account Executive (retention & Upsell)

PayTrace by North

Remote
Base: $55,000 - $65,000; bonus/equity: + commissio...
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Strengthen customer relationships
Reduce churn and drive revenue
Proactively engage existing merchants
** PayTrace by North is seeking an Account Executive focused on retention and upselling within their payment processing portfolio. The role involves engaging existing merchants, improving customer satisfaction, and identifying upsell opportunities to drive revenue. **

Job Summary

  • This role focuses on proactively engaging existing merchants, ensuring they receive maximum value from our products, identifying upsell opportunities, and resolving issues that may impact satisfaction or account longevity.
  • Analyze merchant processing patterns to identify opportunities for increased volume, new product adoption, or feature upgrades.
  • We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally.

Matching Summary

Match Score: 75

** PayTrace by North is seeking an Account Executive focused on retention and upselling within their payment processing portfolio. The role involves engaging existing merchants, improving customer satisfaction, and identifying upsell opportunities to drive revenue. **

Salary

Base: $55,000 - $65,000; Bonus/Equity: plus commission; Benefits: Medical, Dental, & Vision Coverage, Flexible Paid Time Off, 401(k) + Match, Education Assistance, Paid Maternity & Paternity Leave, Mental Health Support & Well-Being Program, Company-funded Lifestyle Spending Account

Skills & Requirements

Must-have

  • Strengthen customer relationships
  • Reduce churn and drive revenue
  • Proactively engage existing merchants
  • Identify upsell opportunities
  • Resolve customer issues
  • Analyze merchant processing patterns

Nice-to-have

  • Transform financial processes
  • Future-proof your business
  • Advanced payment automation solutions
  • User-friendly API
  • 5-star service

Key Requirements

  • 1-3+ years of experience
  • Payment processing, fintech, SaaS account management, customer success, or inside sales
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

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