Jr. Technical Support Analyst

Warner Bros. Discovery UK

Mexico City, Mexico
100% onsite
1st line it support
Servicenow experience
Remote support skills
Providing high quality remote IT support to the worldwide WBD user community is essential

Job Summary

  • Providing high quality remote IT support to the worldwide WBD user community is essential.
  • The role involves supporting end-users in resolving their inquiries effectively.
  • Warner Bros. Discovery values diversity and offers a supportive work environment.

Matching Summary

Providing high quality remote IT support to the worldwide WBD user community is essential.

Skills & Requirements

Must-have

  • 1st line IT support
  • ServiceNow experience
  • Remote support skills

Nice-to-have

  • High relationship building skills
  • Analytical problem-solving skills
  • Positive customer service attitude

Key Requirements

  • Secondary IT profile preferred
  • Advanced English proficiency
  • Ability to work onsite

Work Rights

Not specified

Tailored Resume

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