**
Caterpillar Inc. is seeking a motivated Customer Services Specialist in Santa María, focusing on condition monitoring of mining or construction equipment. The ideal candidate will have a background in engineering, strong analytical skills, and a commitment to customer service excellence.
**
Job Summary
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.
This role involves supporting Fleet Managers and/or Dealers to increase machine availability, decrease total cost of ownership (TCO), and minimize unexpected downtime.
The Caterpillar Code of Conduct states that we will select, and place employees based on their qualifications for the job to be performed, without regard to race, religion, national origin, color, gender, gender identity, sexual orientation, age or disability.
Matching Summary
Match Score: 75
**
Caterpillar Inc. is seeking a motivated Customer Services Specialist in Santa María, focusing on condition monitoring of mining or construction equipment. The ideal candidate will have a background in engineering, strong analytical skills, and a commitment to customer service excellence.
**
Skills & Requirements
Must-have
5 elements of condition monitoring
Data gathering and analysis
Identify machine issues
Troubleshooting experience
Service excellence concepts
Product Link™, VIMS
Nice-to-have
Strong communication and collaborative skills
Empathy and assertiveness
Relationship management skills
Familiarity with Caterpillar products
Key Requirements
Mechanical Engineer, Electrical Engineer, Mining Engineer or any engineering degree