Front Desk All Rounder | Club Millesime

Hotel Chadstone Melbourne MGallery

Sydney, Australia
On-site
Opera front office system knowledge
Seamless check-in and check-out
Guest account management
As a valued Sofitel Ambassador, you will be immersed in a world of refined privileges and bespoke rewards

Job Summary

  • As a valued Sofitel Ambassador, you will be immersed in a world of refined privileges and bespoke rewards.
  • You will deliver seamless check-ins and check-outs, maintain meticulous guest profiles and accounts, and respond thoughtfully to every request.
  • Our commitment to diversity and inclusion ensures reasonable adjustments throughout the recruitment process to support all candidates.

Matching Summary

As a valued Sofitel Ambassador, you will be immersed in a world of refined privileges and bespoke rewards.

Skills & Requirements

Must-have

  • Opera Front Office system knowledge
  • Seamless check-in and check-out
  • Guest account management
  • Rotating roster including weekends
  • VIP guest service
  • Exceptional service standards

Nice-to-have

  • Strong communication skills
  • Attention to detail
  • Ability to anticipate guest needs
  • Warm and sophisticated demeanor
  • Team collaboration across departments
  • Promoting hotel facilities and experiences

Key Requirements

  • Current RSA certification
  • Full Australian working rights
  • Experience in Front Office or guest service environment

Work Rights

Full Australian working rights

Tailored Resume

Cover Letter