Level I Representative

North Carolina Department of Health and Human Services (DHHS)

Martin County, NC, US
$39,244 - $68,679; not specified; not specified py
Not specified (assumed on-site based on job description).
Fast-paced call center environment
High-volume incoming calls
Child support services
The North Carolina Department of Health and Human Services is seeking a Level I Representative for its Division of Social Services, located in Martin County, NC. The role involves providing customer support in a fast-paced call center environment, focusing on child support services, while offering competitive state benefits

Job Summary

  • The North Carolina Department of Health and Human Services (DHHS) is responsible for ensuring the health, safety, and well-being of all North Carolinians.
  • This role works in a fast‑paced, high‑volume call center, with a steady flow of incoming calls each day, providing information and support for Child Support Services.
  • The State of North Carolina offers excellent comprehensive benefits, including health insurance, retirement plans, and paid leave.

Matching Summary

Match Score: 75

The North Carolina Department of Health and Human Services is seeking a Level I Representative for its Division of Social Services, located in Martin County, NC. The role involves providing customer support in a fast-paced call center environment, focusing on child support services, while offering competitive state benefits.

Salary

$39,244 - $68,679; Not specified; Not specified

Skills & Requirements

Must-have

  • Fast-paced call center environment
  • High-volume incoming calls
  • Child Support Services

Nice-to-have

  • Customer service skills
  • Website registration assistance
  • Document generation

Key Requirements

  • High school diploma or GED
  • Two years of related administrative experience
  • Equivalent combination of education and experience

Work Rights

Not specified

Tailored Resume

Cover Letter