Director Of Rooms

The Hoxton

Madrid, Spain
On-site
Housekeeping, maintenance, front office teams
Hotel standard operating procedures
Rooms p&l
To take overall responsibility for the management of the housekeeping, maintenance and front office teams, ensuring guests are well cared for and guest expectations are exceeded

Job Summary

  • To take overall responsibility for the management of the housekeeping, maintenance and front office teams, ensuring guests are well cared for and guest expectations are exceeded.
  • To own the rooms P&L contributing to annual budget planning and ensuring expenses are kept in line.
  • A natural at leading and managing others, you lead by example and create an environment where your team can be their best self.

Matching Summary

To take overall responsibility for the management of the housekeeping, maintenance and front office teams, ensuring guests are well cared for and guest expectations are exceeded.

Skills & Requirements

Must-have

  • housekeeping, maintenance, front office teams
  • hotel standard operating procedures
  • rooms P&L
  • quality evaluation processes
  • guest satisfaction levels
  • health and safety procedures

Nice-to-have

  • positive impact on people
  • doing things differently
  • works hard, supports each other

Key Requirements

  • Prior experience in a similar role
  • Experience of Micros Fidelio Opera
  • Experience of KnowCross

Work Rights

Not specified

Tailored Resume

Cover Letter