It Operations Specialist

Camionneur.ca

Woodbridge, Ontario, Canada
Total potential compensation: $65,000 - $85,000; b...
Hybrid
3+ years operations and monitoring experience
2+ years servicenow or itsm tool experience
2+ years batch scheduling tools like ibm workload scheduler
Camionneur.ca is seeking an IT Operations Specialist for their Woodbridge location, offering a salary ranging from $65,000 to $85,000. The role involves monitoring batch processes, managing incident reports, and collaborating with internal teams and third-party vendors in a hybrid work environment

Job Summary

  • The role involves monitoring real-time and batch process execution to ensure processes are completed within established timelines.
  • Candidates must be available to work 12-hour shifts within a continental rotation in a 24x7 environment with a hybrid support model.
  • The position requires coordinating communications with third-party support vendors and managing incident records in IT Service Management tools.

Matching Summary

Match Score: 85

Camionneur.ca is seeking an IT Operations Specialist for their Woodbridge location, offering a salary ranging from $65,000 to $85,000. The role involves monitoring batch processes, managing incident reports, and collaborating with internal teams and third-party vendors in a hybrid work environment.

Salary

Total Potential Compensation: $65,000 - $85,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3+ years Operations and Monitoring experience
  • 2+ years ServiceNow or ITSM tool experience
  • 2+ years batch scheduling tools like IBM Workload Scheduler
  • Incident triage and resolution capabilities
  • 12-hour shift availability in 24x7 environment

Nice-to-have

  • Salesforce experience
  • SAP experience
  • Knowledge Centered Service principles familiarity
  • Collaborative internal team coordination

Key Requirements

  • Bachelor's degree in Computer Science, Computer Engineering or equivalent
  • 3+ years practical experience with Operations and Monitoring practices
  • 2+ years working experience with ServiceNow or comparable IT Service Management toolsets
  • 2+ years practical experience using batch scheduling tools such as IBM Workload Scheduler (IWS)

Work Rights

Not specified

Tailored Resume

Cover Letter