Manager, Field Service- Kansas City, Ks

NRG Energy Inc

Kansas City, KS, United States
Team leadership
Customer service
Training and development
Support, measure, and develop Field Service Professionals through leadership, training, and guidance

Job Summary

  • Support, measure, and develop Field Service Professionals through leadership, training, and guidance.
  • Ensure your team of professionals deliver outstanding, world-class customer service.
  • Collaborate closely with scheduling teams and other groups to minimize customer appointment rescheduling.

Matching Summary

Support, measure, and develop Field Service Professionals through leadership, training, and guidance.

Skills & Requirements

Must-have

  • Team leadership
  • Customer service
  • Training and development
  • Performance management
  • Installation standards
  • Policy communication
  • Time tracking

Nice-to-have

  • Collaboration skills
  • Problem-solving
  • Technical proficiency
  • Motivational ability

Key Requirements

  • Recruit and hire top talent
  • Train new and existing professionals
  • Manage team performance
  • Ensure product installation standards
  • Maintain safety and responsibility
  • Provide regular updates to management

Work Rights

Not specified

Tailored Resume

Cover Letter