Senior It Help Desk Technician

Logistics Specialist Jobs In Norfolk

King of Prussia, PA, US
$47,900 - 95,600 usd; not specified; not specified...
Fully remote
Diagnose and troubleshoot technical issues
Onsite and remote support
Windows desktop/server/active directory
You will play a critical role in expanding and updating the site, providing sole onsite IT support for an office of approximately 70 end users

Job Summary

  • You will play a critical role in expanding and updating the site, providing sole onsite IT support for an office of approximately 70 end users.
  • Responsibilities include providing IT support through various channels, triaging requests, documenting work, facilitating user onboarding/offboarding, and maintaining IT equipment inventory.
  • CACI offers a culture of integrity, an environment of trust with flexible time off, and a focus on continuous growth, with a salary range of $47,900 - 95,600 USD.

Matching Summary

You will play a critical role in expanding and updating the site, providing sole onsite IT support for an office of approximately 70 end users.

Salary

$47,900 - 95,600 USD; Not specified; Not specified

Skills & Requirements

Must-have

  • Diagnose and troubleshoot technical issues
  • Onsite and remote support
  • Windows Desktop/Server/Active Directory
  • Microsoft365 Collaboration suite
  • Multifactor authentication support
  • On-call schedule support

Nice-to-have

  • Customer-centric approach
  • High degree of flexibility
  • Assist others as needed
  • Culture of integrity and innovation
  • Autonomy and flexible time off

Key Requirements

  • 3+ years' work experience in helpdesk support
  • High School Diploma required
  • Security+ Certification
  • Active TS/SCI U.S. Government Security Clearance

Work Rights

TS/SCI Clearance

Tailored Resume

Cover Letter