Loading Support Services Specialist

100

Manila, Philippines
Competitive starting salary; annual performance-re...
Fully remote
Bachelor's degree required
English proficiency business speaking
Ability to work shifting night schedules
The job posting seeks a Loading Support Services Specialist for Shell in Manila, Philippines, to provide 24/7 support to distribution terminals and customers. The role involves troubleshooting loading issues, managing communications, and ensuring effective use of terminal automation systems in a call center environment

Job Summary

  • The role provides 24-hour support to Shell Distribution terminals and Outside Supply Points to enable safe and accurate product lifting.
  • Candidates must be adept at handling difficult calls while maintaining a positive attitude in a fast-paced call center environment.
  • The position offers competitive starting salary, flexible working hours, and access to extensive training and development programs within a diverse global organization.

Matching Summary

Match Score: 85

The job posting seeks a Loading Support Services Specialist for Shell in Manila, Philippines, to provide 24/7 support to distribution terminals and customers. The role involves troubleshooting loading issues, managing communications, and ensuring effective use of terminal automation systems in a call center environment.

Salary

Competitive starting salary; Annual performance-related salary increase; Paid parental leave and flexible benefits

Skills & Requirements

Must-have

  • Bachelor's Degree required
  • English proficiency business speaking
  • Ability to work shifting night schedules
  • Proficiency with Microsoft Office suite
  • Capability to troubleshoot IT-related issues

Nice-to-have

  • Background in call-center operations
  • Working knowledge of DTN TABS systems
  • Experience with GSAP or Sales Force
  • Positive can-do attitude handling difficult calls

Key Requirements

  • Bachelor's Degree
  • English language proficiency
  • Availability for night shifts

Work Rights

Not specified

Tailored Resume

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