Helpdesk Technician Iii

Stulz

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On-site
End user support
Hardware management
Incident management
The IT Hardware Administrator & Help Desk Technician is the primary point of contact for employees needing technical support and serves as the onsite IT resource for the facility

Job Summary

  • The IT Hardware Administrator & Help Desk Technician is the primary point of contact for employees needing technical support and serves as the onsite IT resource for the facility.
  • This role focuses on supporting and maintaining user devices, printers, shared workstations and IT infrastructure to keep business and production operations running.
  • Success in this role means being comfortable making decisions, solving problems end to end, and keeping the site operational even when direction isn’t immediately available.

Matching Summary

The IT Hardware Administrator & Help Desk Technician is the primary point of contact for employees needing technical support and serves as the onsite IT resource for the facility.

Skills & Requirements

Must-have

  • End User Support
  • Hardware Management
  • Incident Management
  • System Administration
  • Active Directory
  • Microsoft 365

Nice-to-have

  • Troubleshoot issues without constant direction
  • Take ownership of local IT needs
  • Comfortable making decisions
  • Solve problems end to end
  • Customer focused approach

Key Requirements

  • Associate's degree or technical certification
  • CompTIA A+
  • CompTIA Network+
  • Microsoft Certified Professional
  • Microsoft 365 Certified

Work Rights

Not specified

Tailored Resume

Cover Letter