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On-site
End user support
Hardware management
Incident management
The IT Hardware Administrator & Help Desk Technician is the primary point of contact for employees needing technical support and serves as the onsite IT resource for the facility
Job Summary
The IT Hardware Administrator & Help Desk Technician is the primary point of contact for employees needing technical support and serves as the onsite IT resource for the facility.
This role focuses on supporting and maintaining user devices, printers, shared workstations and IT infrastructure to keep business and production operations running.
Success in this role means being comfortable making decisions, solving problems end to end, and keeping the site operational even when direction isn’t immediately available.
Matching Summary
The IT Hardware Administrator & Help Desk Technician is the primary point of contact for employees needing technical support and serves as the onsite IT resource for the facility.