It Support Technician

Interdependence

Remote, US
Remote
Microsoft 365 administration experience
Helpdesk operations support
Remote workforce support
Interdependence is seeking a full-time IT Support Technician to provide technical support for their remote workforce. The role involves managing Microsoft 365 administration, user onboarding/offboarding, and troubleshooting various IT issues while ensuring a positive user experience

Job Summary

  • Interdependence is a rapidly growing public relations firm named one of America's Best PR Agencies by Forbes.
  • The role involves managing core IT functions including Microsoft 365 administration, employee onboarding/offboarding, and device management for approximately 90 employees.
  • This is a highly visible collaborative role where the ideal candidate acts as an integrated team member rather than a traditional ticket-based support function.

Matching Summary

Match Score: 85

Interdependence is seeking a full-time IT Support Technician to provide technical support for their remote workforce. The role involves managing Microsoft 365 administration, user onboarding/offboarding, and troubleshooting various IT issues while ensuring a positive user experience.

Skills & Requirements

Must-have

  • Microsoft 365 administration experience
  • Helpdesk operations support
  • Remote workforce support

Nice-to-have

  • Customer-first mindset
  • Process improvement skills
  • Collaborative team member

Key Requirements

  • 5-7 years of IT support experience
  • Strong troubleshooting skills
  • Excellent verbal communication skills

Work Rights

Not specified

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