Business Analyst

Amex GBT

Bangalore, India
5+ years business travel experience
Global distribution systems gds knowledge
Root cause analysis rca expertise
This role involves leading the analysis and consulting for travel product and program technologies while managing incident resolution within SLAs

Job Summary

  • This role involves leading the analysis and consulting for travel product and program technologies while managing incident resolution within SLAs.
  • Candidates must possess deep knowledge of Global Distribution Systems like Sabre and Apollo/Galileo along with 5+ years of business travel experience.
  • The company offers flexible benefits, travel perks, and access to over 20,000 learning courses to support professional development.

Matching Summary

This role involves leading the analysis and consulting for travel product and program technologies while managing incident resolution within SLAs.

Skills & Requirements

Must-have

  • 5+ years business travel experience
  • Global Distribution Systems GDS knowledge
  • Root Cause Analysis RCA expertise
  • Software development lifecycle understanding
  • API and web services technology

Nice-to-have

  • Experience with robotics tools
  • Strong MS Office skills including Excel
  • Excellent time-management skills
  • Collaborative global team environment
  • Data-driven metrics and reporting

Key Requirements

  • Bachelor's Degree required
  • 5+ years of business travel experience
  • Understanding of online and traditional business travel
  • Knowledge of multiple GDS platforms

Work Rights

Not specified

Tailored Resume

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