Customer Success Advisor - Asean

Autodesk

Remote
Proactively engage customers
Increase customer value and product usage
Identify and engage at-risk accounts
As a Customer Success Advisor you’ll support customer outcomes by helping them realize more value of their Autodesk solutions

Job Summary

  • As a Customer Success Advisor you’ll support customer outcomes by helping them realize more value of their Autodesk solutions.
  • Your strong business acumen, curiosity mindset, and ability to quickly identify customer needs will allow you to create impactful experiences across the customer journey, while also shaping internal best practices.
  • Our work supports improved revenue and sustainable company growth.

Matching Summary

As a Customer Success Advisor you’ll support customer outcomes by helping them realize more value of their Autodesk solutions.

Skills & Requirements

Must-have

  • proactively engage customers
  • increase customer value and product usage
  • identify and engage at-risk accounts
  • collaborate cross-functionally
  • deepen customer satisfaction and loyalty
  • expand customer relationships

Nice-to-have

  • curiosity mindset
  • challenge the status quo
  • shaping internal best practices
  • world-class experiences for our customers

Key Requirements

  • 3–5 years in Customer Success, Account Management
  • Proven track record of working independently
  • Experience navigating cross-functional collaboration
  • Proficiency in Salesforce or similar CRM systems
  • Experience with SaaS, cloud-based software
  • Fluent in English and Bahasa

Work Rights

Not specified

Tailored Resume

Cover Letter