The job posting is for a summer reinforcement position at a bank in Palma de Mallorca, focusing on customer interaction and providing excellent service aligned with the bank's strategy. The role requires a background in economics or finance, relevant certifications, and experience in customer service within the banking sector
Job Summary
The role involves managing customer interactions in the office to meet bank strategy and provide an outstanding client experience.
Employees must proactively identify sales opportunities and cross-sell products based on specific financial needs.
Staff are responsible for executing banking operations efficiently while adhering to internal audit and security norms.
Matching Summary
Match Score: 75
The job posting is for a summer reinforcement position at a bank in Palma de Mallorca, focusing on customer interaction and providing excellent service aligned with the bank's strategy. The role requires a background in economics or finance, relevant certifications, and experience in customer service within the banking sector.
Skills & Requirements
Must-have
Manage customer interactions in office
Identify cross-selling opportunities
Execute banking procedures securely
Demonstrate product knowledge
Nice-to-have
Proactive problem solving skills
High standards of client experience
Knowledge of bank channels
Key Requirements
University degree in Law, Economics, or Business Administration
MIFID II official certification
LCI certificate
Insurance certification
Minimum 1 year banking customer service experience