Senior Personal Banker

NatWest Group

Southampton, United Kingdom
Base: £26,350; bonus/equity: not specified; benefi...
Proactive customer support
Digital channel promotion
Complex financial needs
You’ll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protection

Job Summary

  • You’ll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protection.
  • With an emphasis on the delivery of our popular and insightful Financial Health Check you’ll make sure they're fully informed when it comes to the products and services we offer.
  • You’ll join us on a competitive salary starting of £26,350, pro rata for the hours you work, with a range of protection, healthcare and lifestyle benefits.

Matching Summary

You’ll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protection.

Salary

Base: £26,350; Bonus/Equity: Not specified; Benefits: Protection, healthcare, lifestyle benefits, 36 days holiday

Skills & Requirements

Must-have

  • Proactive customer support
  • Digital channel promotion
  • Complex financial needs
  • Financial Health Checks
  • Customer relationship building
  • Sales and service delivery

Nice-to-have

  • Passion for excellent customer service
  • Driven to develop career
  • Improve standards for customers
  • Take stress out of banking

Key Requirements

  • Professional Bankers Certificate support
  • Experience in customer service
  • Ability to work under pressure
  • Coach branch team
  • Build rapport and trust
  • Excellent communication skills
  • Excellent planning and organisational skills

Work Rights

Not specified

Tailored Resume

Cover Letter