Application Managed Services - Workday Client Success Manager

Huron Consulting Group Inc

Base: $135,000 - $165,000 usd; total comp: $162,00...
5+ years administering cloud enterprise applications
Strong workday implementation or managed services experience
Experience with slas and itil frameworks
This role serves as a trusted advisor to clients, ensuring contractual commitments and business outcomes are consistently met

Job Summary

  • This role serves as a trusted advisor to clients, ensuring contractual commitments and business outcomes are consistently met.
  • The position involves leading client governance activities including Quarterly Business Reviews and roadmap discussions aligned to business objectives.
  • Candidates will contribute to the sales cycle by supporting renewals, expansions, and Statements of Work related to managed services.

Matching Summary

This role serves as a trusted advisor to clients, ensuring contractual commitments and business outcomes are consistently met.

Salary

Base: $135,000 - $165,000 USD; Total Comp: $162,000 - $198,000 USD inclusive of incentive; Benefits: Medical, dental, vision, wellness programs

Skills & Requirements

Must-have

  • 5+ years administering cloud enterprise applications
  • Strong Workday implementation or managed services experience
  • Experience with SLAs and ITIL frameworks
  • Proven track record in client account management
  • Ability to support RFP responses and renewals

Nice-to-have

  • Workday functional or technical certifications
  • ITIL service management certifications
  • Strategic advisory skills for client optimization
  • Excellent communication and interpersonal abilities

Key Requirements

  • Bachelor's degree in business administration or IT
  • 5+ years of experience in cloud application management
  • Workday certification preferred
  • ITIL certification preferred

Work Rights

Not specified

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