Phone Ambassador - Citizens House Of Blues Boston

Live Nation Entertainment

Boston, MA, United States
Base: $16.0 - $20.00 usd hourly; bonus/equity: not...
Monitor phone line and email inbox
Respond to guest inquiries
Handle lost and found
The Phone Ambassador will proactively interact with guests to provide information and assistance on all things related to the guest having an enjoyable experience at the venue

Job Summary

  • The Phone Ambassador will proactively interact with guests to provide information and assistance on all things related to the guest having an enjoyable experience at the venue.
  • This role involves monitoring and responding to the venue’s primary phone line and email inbox, answering general venue FAQs, lost & found requests, ADA requests, VIP upgrades, Foundation Room, and general ticket info.
  • Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

Matching Summary

The Phone Ambassador will proactively interact with guests to provide information and assistance on all things related to the guest having an enjoyable experience at the venue.

Salary

Base: $16.0 - $20.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Monitor phone line and email inbox
  • Respond to guest inquiries
  • Handle lost and found
  • Provide venue information
  • Uphold venue policies

Nice-to-have

  • Creative thinker and problem solver
  • Entrepreneurial spirit
  • Resourceful and innovative
  • Strong sense of teamwork

Key Requirements

  • High School Diploma or equivalent
  • Computer skill competency
  • Willing to work nights, weekends and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter