Lead Development Representative 2

Dexcom Inc

Base: $22.59 - $33.84; bonus/equity: not specified...
Hybrid
Qualifying prospects
Customer inquiry handling
Explaining system features
As a key member of the Customer Support team, you are responsible for engaging and connecting with each customer, lead generation, and providing a high-quality customer experience

Job Summary

  • As a key member of the Customer Support team, you are responsible for engaging and connecting with each customer, lead generation, and providing a high-quality customer experience.
  • You will handle all customer inquiries by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner.
  • Dexcom offers growth opportunities on a global scale and access to career development through in-house learning programs and/or qualified tuition reimbursement.

Matching Summary

As a key member of the Customer Support team, you are responsible for engaging and connecting with each customer, lead generation, and providing a high-quality customer experience.

Salary

Base: $22.59 - $33.84; Bonus/Equity: Not specified; Benefits: A full and comprehensive benefits program.

Skills & Requirements

Must-have

  • Qualifying prospects
  • Customer inquiry handling
  • Explaining system features
  • Troubleshooting customer issues
  • Adhering to compliance laws

Nice-to-have

  • Positive outlook
  • Active listening
  • Proactive and empathetic
  • Adaptable in fast-paced environment

Key Requirements

  • 2-4 years of related experience
  • High School diploma/certificate or equivalent
  • Logical problem-solving skills
  • Availability to work various shifts
  • Ability to use Window operating systems
  • Predictable and reliable attendance
  • 3-4 years of customer service experience
  • Insurance benefits experience
  • Bilingual in English and Spanish

Work Rights

Not specified

Tailored Resume

Cover Letter