It Support Technician

Cognex

Shenzhen, China
Fully remote
End-user support expertise
Hands-on experience with help desk systems
Support for windows 10&11
You will serve as the IT Support Technician based in Shenzhen, China, providing support to both onsite and remote employees

Job Summary

  • You will serve as the IT Support Technician based in Shenzhen, China, providing support to both onsite and remote employees.
  • You will be responsible for managing the Shenzhen IT system and support complex local projects.
  • You will collaborate with your team members to support 400 remote users across China.

Matching Summary

You will serve as the IT Support Technician based in Shenzhen, China, providing support to both onsite and remote employees.

Skills & Requirements

Must-have

  • end-user support expertise
  • hands-on experience with Help Desk systems
  • support for Windows 10&11

Nice-to-have

  • excellent communication skills
  • ability to work under pressure
  • customer-friendly attitude

Key Requirements

  • Bachelor's degree in IT or related major
  • 3 to 5 years of experience in IT Help Desk environment
  • IT certification in Microsoft, Linux, Cisco or similar technologies

Work Rights

Not specified

Tailored Resume

Cover Letter