Job 19449

Amplifon

L'Aquila, Abruzzo, Italy
Not specified
Previous customer assistance experience
Crm system usage capability
Front office management skills
Amplifon is seeking a Customer Relations Manager for their L'Aquila branch to enhance customer satisfaction and support their journey in rediscovering sound. The role involves both front and back office responsibilities, focusing on customer communication and business opportunity generation

Job Summary

  • The role involves supporting clients in rediscovering the emotions of sound while ensuring high satisfaction levels.
  • Responsibilities include managing the client journey from reception to post-sales service and maintaining the store's administrative operations.
  • The company offers a professional environment focused on continuous innovation and high-level training opportunities.

Matching Summary

Match Score: 75

Amplifon is seeking a Customer Relations Manager for their L'Aquila branch to enhance customer satisfaction and support their journey in rediscovering sound. The role involves both front and back office responsibilities, focusing on customer communication and business opportunity generation.

Skills & Requirements

Must-have

  • Previous customer assistance experience
  • CRM system usage capability
  • Front office management skills

Nice-to-have

  • Proactive mindset and initiative
  • Strong communication and listening skills
  • Team collaboration spirit

Key Requirements

  • Experience in front office or sales roles
  • Proficiency with computer software packages

Work Rights

Not specified

Tailored Resume

Cover Letter