Director, Customer Relationship Management And Lifestyle

davita.de

Denver, Colorado, United States of America
$115,000.00 - $183,000.00 py; not specified; compr...
Salesforce marketing cloud
Crm ecosystem ownership
Lifecycle marketing strategy
The Director of CRM & Lifecycle Marketing is responsible for building, scaling, and optimizing DaVita’s enterprise CRM and lifecycle marketing capability

Job Summary

  • The Director of CRM & Lifecycle Marketing is responsible for building, scaling, and optimizing DaVita’s enterprise CRM and lifecycle marketing capability.
  • This role owns the content strategy, technology, roadmap, and execution of CRM-driven communications, including email, SMS, and marketing automation programs that drive engagement, conversion, and long-term relationship value across patients, physicians, and enterprise audiences.
  • DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits.

Matching Summary

The Director of CRM & Lifecycle Marketing is responsible for building, scaling, and optimizing DaVita’s enterprise CRM and lifecycle marketing capability.

Salary

$115,000.00 - $183,000.00 per year; Not specified; Comprehensive benefits

Skills & Requirements

Must-have

  • Salesforce Marketing Cloud
  • CRM ecosystem ownership
  • Lifecycle marketing strategy
  • Marketing automation capabilities
  • Personalization at scale
  • Data-driven experiences

Nice-to-have

  • Community first culture
  • Belonging embedded in work
  • Agile Process/Scrum

Key Requirements

  • Bachelor’s degree in Marketing, Business, Technology, or related field
  • 10+ years of experience in CRM, lifecycle marketing, or marketing automation
  • Director level leadership experience
  • Deep hands-on experience with Salesforce Marketing Cloud
  • 5-7 years of people management
  • Experience in highly regulated environments

Work Rights

Not specified

Tailored Resume

Cover Letter