Iot Technical Support Engineer, Senior

PTC

Shanghai, China
Thingworx platform expertise
Industrial connectivity tools knowledge
Iot gateways and edge computing
PTC is leading the way in transforming the physical and digital worlds by enabling companies to improve operations and create better products

Job Summary

  • PTC is leading the way in transforming the physical and digital worlds by enabling companies to improve operations and create better products.
  • The role involves providing expert technical support for IoT platforms, collaborating with engineering teams, and maintaining high system availability.
  • Life at PTC emphasizes innovation, diversity, and personal growth while working alongside talented industry leaders.

Matching Summary

PTC is leading the way in transforming the physical and digital worlds by enabling companies to improve operations and create better products.

Skills & Requirements

Must-have

  • ThingWorx platform expertise
  • Industrial connectivity tools knowledge
  • IoT gateways and edge computing
  • Japanese business-level proficiency
  • Technical support and troubleshooting
  • Customer communication skills

Nice-to-have

  • Experience in manufacturing or automation
  • Project management or pre-sales experience
  • Korean language skills
  • Strong analytical and problem-solving abilities
  • Collaboration with cross-functional teams
  • Documentation and reporting skills

Key Requirements

  • 3-8 years experience
  • Business-level Japanese proficiency
  • ThingWorx Certified Developer/Support Engineer preferred
  • Experience with industrial IoT or automation
  • Full-time employment

Work Rights

Not specified

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