Base: $42,000–$50,000; bonus/equity: not specified...
Remote
Respond to patient inquiries via email, chat, and sms
Resolve common patient issues
Collaborate with internal teams
Hone Health is seeking a Telemedicine Patient Advocate to enhance patient support within their remote healthcare clinic. The ideal candidate will be a motivated multi-tasker with strong communication skills and a background in healthcare or customer support, committed to improving patient experiences
Job Summary
Hone is an online medical clinic focused on transforming healthcare and enhancing longevity through cutting-edge scientific advancements.
The Patient Advocate will guide patients through their care journey, ensuring empathetic, efficient, and high-quality interactions.
Hone offers a remote-first work environment, competitive compensation, health benefits, and uncapped time off for full-time employees.
Matching Summary
Match Score: 85
Hone Health is seeking a Telemedicine Patient Advocate to enhance patient support within their remote healthcare clinic. The ideal candidate will be a motivated multi-tasker with strong communication skills and a background in healthcare or customer support, committed to improving patient experiences.
Salary
Base: $42,000–$50,000; Bonus/Equity: Not specified; Benefits: Health, dental, vision, disability, life, FSAs, LSAs, uncapped time off
Skills & Requirements
Must-have
Respond to patient inquiries via email, chat, and SMS
Resolve common patient issues
Collaborate with internal teams
Meet and exceed performance targets
Nice-to-have
Mission-driven and impactful work
Embrace change and tackle challenges
Humble leadership and continuous learning
Key Requirements
Experience in healthcare, telehealth, or customer support is a plus