Four Seasons is committed to delivering exceptional guest experiences through a world-class employee experience and company culture
Job Summary
Four Seasons is committed to delivering exceptional guest experiences through a world-class employee experience and company culture.
The Guest Experience Specialist is responsible for welcoming guests, managing check-in and check-out processes, and responding to guest requests to maximize satisfaction.
Employees enjoy competitive salary, comprehensive benefits, excellent training and development opportunities, and employee discounts worldwide.
Matching Summary
Four Seasons is committed to delivering exceptional guest experiences through a world-class employee experience and company culture.
Skills & Requirements
Must-have
Guest registration and check-out
Handling guest requests and complaints
Adhering to credit policies and procedures
Using hotel computer systems for reports
Flexible working hours
Nice-to-have
Pleasant and caring attitude
Ability to communicate in Chinese
Providing personalized guest recommendations
Key Requirements
Macau ID required due to work permit restriction
Minimum High School education or equivalent
Reading, writing, and oral proficiency in Chinese and English