The role serves as the single point of accountability for site-based digital workplace services and technology support within Haleon's commercial units
Job Summary
The role serves as the single point of accountability for site-based digital workplace services and technology support within Haleon's commercial units.
Candidates will manage incident resolution, maintain asset inventories, and ensure cyber security practices are correctly applied on-site.
This position requires strong partnership with central D&T teams to drive operational excellence and user empowerment through practical training.
Matching Summary
The role serves as the single point of accountability for site-based digital workplace services and technology support within Haleon's commercial units.
Skills & Requirements
Must-have
2-4+ years IT support experience
Microsoft productivity tools proficiency
ServiceNow ITSM tool experience
Basic networking concepts knowledge
Cyber security principles awareness
Nice-to-have
AV and hybrid meeting technology support
Experience in regulated health environments
ITIL or Microsoft technology certifications
Information Security function background
Key Requirements
2-4+ years proven IT support experience
Hands-on experience with ServiceNow
Relevant certifications in Networking or Security (preferred)