Spanish Bilingual Event Support Specialist

Case Law Reporter

Spanish and english bilingual proficiency
Contact center customer service experience
Salesforce or helpr navigation skills
The role involves providing Spanish and English event support assistance for all inbound inquiries across Reed Exhibitions events

Job Summary

  • The role involves providing Spanish and English event support assistance for all inbound inquiries across Reed Exhibitions events.
  • Candidates must handle calls, emails, and chat inquiries regarding registration, show info, and pricing with excellent service.
  • The company offers country-specific benefits and is committed to a fair hiring process with accommodations available.

Matching Summary

The role involves providing Spanish and English event support assistance for all inbound inquiries across Reed Exhibitions events.

Skills & Requirements

Must-have

  • Spanish and English bilingual proficiency
  • Contact center customer service experience
  • Salesforce or Helpr navigation skills
  • Registration and ticketing system usage
  • Microsoft Office application skills

Nice-to-have

  • Project coordination capabilities
  • Stakeholder management experience
  • Enterprise AI tool application
  • Back-office email support background
  • Proactive information seeking attitude

Key Requirements

  • Bachelor's degree holder
  • At least 1 year customer service in contact center environment
  • Proficient in Spanish and English languages

Work Rights

Not specified

Tailored Resume

Cover Letter