Desktop Services Engineer

IG Group Holdings

London, United Kingdom
3d onsite
Windows and macos desktop support
Active directory administration
Microsoft 365 environment support
The Desktop Services Team is responsible for delivering a reliable, secure, and high-quality end-user computing experience across the business

Job Summary

  • The Desktop Services Team is responsible for delivering a reliable, secure, and high-quality end-user computing experience across the business.
  • As a Desktop Services Engineer, you are a front line ambassador for IT, ensuring colleagues receive timely, high-quality support and that issues are resolved efficiently and professionally.
  • We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success.

Matching Summary

The Desktop Services Team is responsible for delivering a reliable, secure, and high-quality end-user computing experience across the business.

Skills & Requirements

Must-have

  • Windows and macOS desktop support
  • Active Directory administration
  • Microsoft 365 environment support
  • Endpoint management tools
  • IT service management platforms
  • Customer service mindset

Nice-to-have

  • Support mobile workforce securely
  • Support senior stakeholders
  • Endpoint security and remote access
  • Microsoft Teams Rooms support
  • Proactive problem-solving

Key Requirements

  • Hands on Active Directory administration experience
  • Experience supporting Windows and MacOS
  • Experience supporting users in Microsoft 365
  • Familiarity with endpoint management tools
  • Experience with IT service management platforms

Work Rights

Not specified

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