Phone Sales Support Specialist For Electrification (temporary)

ABB Inc

Nuevo León, Mexico
Hybrid
Customer support
Order and payment assistance
Technical support
Act as the first point of contact for ABB customers, making ABB an easy and trusted choice to do business with

Job Summary

  • Act as the first point of contact for ABB customers, making ABB an easy and trusted choice to do business with.
  • Provide internal and external customer support such as technical support, order and payment related assistance, and coordinate with relevant resources for complete case ownership.
  • Contribute to improving customer experience, first contact to cash transition rate, and creating more business opportunities for ABB.

Matching Summary

Act as the first point of contact for ABB customers, making ABB an easy and trusted choice to do business with.

Skills & Requirements

Must-have

  • Customer support
  • Order and payment assistance
  • Technical support
  • Sales Force and SAP experience
  • English communication skills

Nice-to-have

  • Problem solving passion
  • Customer management passion
  • Improving customer experience

Key Requirements

  • Experience in customer management
  • Ability to communicate in English

Work Rights

Not specified

Tailored Resume

Cover Letter