TALENTA CONSULTANTS PTE. LTD. is seeking a Sales Support & Customer Service Executive to manage order processing, customer inquiries, and sales documentation in a B2B environment. The ideal candidate should possess relevant experience, strong communication skills, and proficiency in ERP/CRM systems
Job Summary
The role involves receiving and processing customer purchase orders accurately within the ERP/inventory system.
You will serve as the primary point of contact for day-to-day customer enquiries via email, phone, and messaging platforms.
Responsibilities include coordinating with freight forwarders to arrange timely delivery and managing return merchandise authorisation requests.
Matching Summary
Match Score: 80
TALENTA CONSULTANTS PTE. LTD. is seeking a Sales Support & Customer Service Executive to manage order processing, customer inquiries, and sales documentation in a B2B environment. The ideal candidate should possess relevant experience, strong communication skills, and proficiency in ERP/CRM systems.
Skills & Requirements
Must-have
Order management and processing in ERP systems
Customer service and communication skills
Quotation and tender document preparation
Invoicing and documentation accuracy
Inventory and warehouse coordination
Nice-to-have
Proficiency in Mandarin language
Experience with Odoo or SAP systems
Trade fair and exhibition logistics support
Strong command of written English
Key Requirements
Diploma or higher in Business Administration or related discipline
At least 2 years of experience in sales support or B2B customer service
Proficiency in Microsoft Office (Excel, Word, Outlook)