This role is accountable for CSL’s Order To Cash for the Americas region, covering all activities from customer management to return processes
Job Summary
This role is accountable for CSL’s Order To Cash for the Americas region, covering all activities from customer management to return processes.
You will analyze and measure the effectiveness of existing business processes and develop sustainable, repeatable, and quantifiable business process improvements.
The role develops and fosters a continuous improvement philosophy and promotes compliance in quality, safety, and training in support of successful operations.
Matching Summary
This role is accountable for CSL’s Order To Cash for the Americas region, covering all activities from customer management to return processes.
Skills & Requirements
Must-have
Order to Cash process
global standard process
process improvement initiatives
SAP S4 Hana proficiency
continuous improvement philosophy
business process documents
Nice-to-have
Servant leadership
Think-outside-the-box approach
Go-Getter attitude
Customer Focused
Solution driven
Key Requirements
Bachelor degree in relevant discipline
8+ years' experience in process management
Demonstrated project leadership
Proven experience in Good Manufacturing Practices (cGMPs)
5-7 years of Order Mgt, Customer Service & Fulfilment experience
3-5 years of Order to Cash Global and Local Americas market knowledge
At least 2 years of leadership and project management role experience