Customer Banking Specialist Relief

Unloan

Lismore, AU
Exceptional customer service delivery
In-depth customer conversations
Process customer applications
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Lismore & Kyogle Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re interested in hearing from people who have experience in delivering exceptional customer service ideally in financial services, retail or hospitality.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process customer applications
  • Educate digital banking options
  • Problem solve and provide solutions
  • Champion risk-adverse culture

Nice-to-have

  • Financial advice support
  • Building a career with CommBank
  • Act with integrity
  • Place customer at the centre

Key Requirements

  • Experience in financial services
  • Excellent communication skills
  • Ability to ask questions
  • Ability to work in busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter