Customer Service Associate V

Texas A&M University

College Station, Texas, USA
Base: $19.27 hourly; bonus/equity: not specified; ...
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Customer-service oriented
Conflict resolution abilities
Account reconciliation
** Texas A&M University is seeking a Customer Service Associate V to provide advanced administrative support in its Transportation Services department. The role involves assisting customers, coordinating parking assignments, and ensuring accurate record-keeping while embodying the university's core values of respect, excellence, and integrity. **

Job Summary

  • The Customer Services Associate V provides highly advanced administrative support, including public assistance, accuracy of deposits and accounting, and coordinating parking assignments.
  • Responsibilities include greeting and assisting customers, responding to inquiries about citations, towed vehicles, and parking permits, and maintaining accurate record keeping.
  • Texas A&M University offers benefits such as health, dental, vision insurance, paid holidays, sick leave, vacation, and retirement plan enrollment.

Matching Summary

Match Score: 75

** Texas A&M University is seeking a Customer Service Associate V to provide advanced administrative support in its Transportation Services department. The role involves assisting customers, coordinating parking assignments, and ensuring accurate record-keeping while embodying the university's core values of respect, excellence, and integrity. **

Salary

Base: $19.27 hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • customer-service oriented
  • conflict resolution abilities
  • account reconciliation
  • maintaining records and reports
  • spreadsheet and word processing software
  • written, oral, and interpersonal communication

Nice-to-have

  • adaptable with ability to work
  • work cooperatively with others
  • suggests or recommends necessary changes
  • mentor new co-workers

Key Requirements

  • High School or GED
  • 5 years of experience
  • State of Texas class "C" vehicle driver license

Work Rights

Not specified

Tailored Resume

Cover Letter