Patient Access Rep

Ochsner Health

Fully remote
High school diploma or equivalent required
Minimum 1 year healthcare customer service experience
Proficiency with windows applications and data entry
The role involves greeting patients courteously, initiating scheduling, and completing the check-in process for admissions

Job Summary

  • The role involves greeting patients courteously, initiating scheduling, and completing the check-in process for admissions.
  • Employees are responsible for verifying insurance benefits electronically or by phone while maintaining strict patient confidentiality.
  • The position requires collecting co-pays and self-pay portions while balancing cash drawers daily.

Matching Summary

The role involves greeting patients courteously, initiating scheduling, and completing the check-in process for admissions.

Skills & Requirements

Must-have

  • High school diploma or equivalent required
  • Minimum 1 year healthcare customer service experience
  • Proficiency with Windows applications and data entry

Nice-to-have

  • Strong interpersonal and conflict resolution skills
  • Ability to handle high stress situations professionally
  • Knowledge of federal state billing regulations

Key Requirements

  • High school diploma or equivalent
  • Minimum 1 year hospital or clinic experience
  • CHAM/CHAA certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter