The Associate Director will enable and advance omnichannel engagement strategy, measurement, and capability development to deliver timely, relevant customer experiences across multiple platforms
Job Summary
The Associate Director will enable and advance omnichannel engagement strategy, measurement, and capability development to deliver timely, relevant customer experiences across multiple platforms.
This role involves designing measurement frameworks, translating insights into actionable recommendations, and identifying opportunities for innovation and process improvement to increase speed and efficiency in customer engagement.
The company offers a comprehensive benefits package including medical, dental, vision, retirement benefits, paid holidays, and vacation, with eligibility for annual bonus and long-term incentives.
Matching Summary
The Associate Director will enable and advance omnichannel engagement strategy, measurement, and capability development to deliver timely, relevant customer experiences across multiple platforms.
Salary
Base: $142,400.00 - $224,100.00; Bonus/Equity: Eligible for annual bonus and long-term incentive; Benefits: Medical, dental, vision, retirement, paid holidays, vacation
Skills & Requirements
Must-have
Omnichannel marketing experience
Marketing automation expertise
Strong analytical skills
Stakeholder management
Digital customer engagement
Marketing campaign management
CRM/Salesforce tools
Nice-to-have
Entrepreneurial mindset
Experimentation and iterative delivery
Agile team experience
Compliance in regulated industries
Quantitative/analytical background
Cross-brand strategy influence
Continuous learning commitment
Key Requirements
Minimum seven years omnichannel marketing experience
Bachelor's degree required
Experience with marketing automation and analytics platforms