Sr Business Process Analyst - Knowledge Management And Ai

CONNECTA e.V.

Pune, India
Fully remote
Analyze knowledge usage and trends
Integrate knowledge management system
Process mapping and analysis
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • The Support Readiness & Enablement team partners with GSOE counterparts and Support business partners to enable exceptional workmate performance.
  • We’re in this together, tackling big challenges with bold ideas and genuine care.

Matching Summary

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Skills & Requirements

Must-have

  • analyze knowledge usage and trends
  • integrate knowledge management system
  • process mapping and analysis
  • AI/ML frameworks
  • Lean, Six Sigma methodologies
  • SQL and data visualization tools

Nice-to-have

  • sun-drenched optimism and drive
  • courageous collaborators
  • curious minds
  • empathy and shared enthusiasm

Key Requirements

  • Bachelor's degree or equivalent experience
  • 8+ years Business Process Analyst experience
  • 5+ years knowledge management tools and KCS
  • Experience with AI chatbot/automated systems
  • 2+ years Experience with SQL and data visualization tools
  • KCS and Lean Six Sigma certification desirable

Work Rights

Not specified

Tailored Resume

Cover Letter