Senior Crm Manager

Ventures Lab

Competitive salary; not specified; consultancy b2b...
Fully remote
Lead and develop a team of crm executives
Own gamification and personalisation strategies
Deliver cross-functional crm initiatives including automation
Ventures Lab is seeking a Senior CRM Manager to lead a team focused on data-driven customer engagement strategies in the iGaming and Fintech sectors. The ideal candidate will have extensive CRM experience, strong leadership skills, and a deep understanding of multi-channel marketing

Job Summary

  • The role involves leading a team to deliver data-driven strategies that boost engagement, retention, and player value within the iGaming and Fintech industries.
  • You will own core growth pillars like gamification and personalization while driving tailored customer journeys and engagement mechanics.
  • The position offers a competitive salary, consultancy B2B contract status, and 25 days of PTO.

Matching Summary

Match Score: 85

Ventures Lab is seeking a Senior CRM Manager to lead a team focused on data-driven customer engagement strategies in the iGaming and Fintech sectors. The ideal candidate will have extensive CRM experience, strong leadership skills, and a deep understanding of multi-channel marketing.

Salary

Competitive salary; Not specified; Consultancy B2B contract with 25 days PTO

Skills & Requirements

Must-have

  • Lead and develop a team of CRM Executives
  • Own gamification and personalisation strategies
  • Deliver cross-functional CRM initiatives including automation
  • Analyse player data for actionable insights
  • Manage performance KPIs and stakeholder alignment

Nice-to-have

  • Experience in gaming or player-driven sectors
  • Strong communication skills for senior management
  • Knowledge of industry regulations and data privacy

Key Requirements

  • Proven experience in a senior CRM role
  • Strong leadership skills managing and developing teams
  • Deep understanding of CRM tools and segmentation
  • Knowledge of regulatory frameworks and data privacy

Work Rights

Not specified

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