Not specified; not specified; benefits include maj...
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Salesforce service delivery ownership
Marketing cloud and health cloud expertise
Data 360 and crm analytics delivery
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Smith+Nephew is seeking an IT Service Delivery Leader for Salesforce, based in Pune, to manage the operational delivery and improvement of Salesforce services, particularly in Marketing Cloud and Health Cloud. The role requires significant experience in Salesforce, data management, and stakeholder engagement, with a focus on enhancing patient outcomes through technology.
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Job Summary
This role leads the global delivery of mission critical planning systems that power Supply Chain operations at Smith+Nephew.
The position requires deep expertise in Salesforce Marketing Cloud, Health Cloud, and Data 360 to ensure platform stability and compliance.
Employees enjoy benefits including major medical coverage, flexible work arrangements, free cab transport, and educational assistance.
Matching Summary
Match Score: 75
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Smith+Nephew is seeking an IT Service Delivery Leader for Salesforce, based in Pune, to manage the operational delivery and improvement of Salesforce services, particularly in Marketing Cloud and Health Cloud. The role requires significant experience in Salesforce, data management, and stakeholder engagement, with a focus on enhancing patient outcomes through technology.
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Salary
Not specified; Not specified; Benefits include major medical coverage, educational assistance, and free cab transport
Skills & Requirements
Must-have
Salesforce Service Delivery Ownership
Marketing Cloud and Health Cloud expertise
Data 360 and CRM Analytics delivery
Vendor and AMS management experience
Sales Cloud and Service Cloud knowledge
Nice-to-have
AI-enabled efficiency and automation
Regulated domain experience in healthcare
Agile or product-centric delivery models
Continuous improvement mindset
Strong stakeholder communication skills
Key Requirements
8-12 years IT/Digital delivery experience
Deep expertise in Salesforce Marketing Cloud
Hands-on leadership with Data 360/CRM Analytics
Experience managing vendors in production environments
Preferred Salesforce certifications in Marketing or Data