Principal Experience Designer

Montefiore Health System

Elmsford, New York, United States
Base: $176,000.00-$220,000.00; bonus/equity: not s...
Service design expertise
End-to-end experience strategy
Qualitative and quantitative research methods
The role leads the end-to-end design of complex experience domains while applying mastery in product design across native, web, voice, and conversational channels

Job Summary

  • The role leads the end-to-end design of complex experience domains while applying mastery in product design across native, web, voice, and conversational channels.
  • This individual contributor will help build and scale the design capability across the organization by energizing teams and embedding human-centered design ways of working.
  • The position requires translating research findings into actionable insights for product, operational, and executive stakeholders to drive strong user and business outcomes.

Matching Summary

The role leads the end-to-end design of complex experience domains while applying mastery in product design across native, web, voice, and conversational channels.

Salary

Base: $176,000.00-$220,000.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Service design expertise
  • End-to-end experience strategy
  • Qualitative and quantitative research methods
  • Design systems development
  • Accessibility standards compliance

Nice-to-have

  • Healthcare setting experience
  • Agile practice environment
  • AI and voice interface interest
  • Emerging technology focus
  • Creative problem-solving skills

Key Requirements

  • Minimum 6 years of digital product design experience
  • Bachelor's degree in design or equivalent work experience
  • Expertise in service design and systems thinking
  • Proven track record leading high-impact design initiatives

Work Rights

Not specified

Tailored Resume

Cover Letter