Referrals & Insurance Representative Internal Medicine

Wake Forest Health Network: Catawba - Internal Medicine

Catawba, North Carolina, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Scheduling referral appointments
Answering incoming calls promptly
Handling medical record and billing questions
Schedules referral appointments for patients as directed by provider, ensuring privacy and clear instructions for high-quality results

Job Summary

  • Schedules referral appointments for patients as directed by provider, ensuring privacy and clear instructions for high-quality results.
  • Answers incoming calls promptly, handles medical record and billing questions, and calls insurance companies to pre-certify referral requests.
  • Advocate Health offers a comprehensive suite of Total Rewards, including competitive compensation, generous retirement offerings, and programs that invest in career development.

Matching Summary

Schedules referral appointments for patients as directed by provider, ensuring privacy and clear instructions for high-quality results.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Comprehensive suite of Total Rewards

Skills & Requirements

Must-have

  • Scheduling referral appointments
  • Answering incoming calls promptly
  • Handling medical record and billing questions
  • Calling insurance companies for pre-certification
  • Basic medical office procedures
  • Customer service practices

Nice-to-have

  • Role model for customer service
  • Support staff in customer service
  • Fill-in for other support staff

Key Requirements

  • High school diploma or GED equivalent
  • One-year medical office work experience
  • Knowledge of medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter