Join Storefriendly as a Senior Customer Service Officer to support customers in selecting storage solutions and managing rental agreements
Job Summary
Join Storefriendly as a Senior Customer Service Officer to support customers in selecting storage solutions and managing rental agreements.
The role involves handling on-site viewings, processing transactions like sign-ups and payments, and resolving customer complaints in real-time.
Candidates must maintain branch operations by conducting facility inspections, managing inventory, and ensuring safety and cleanliness standards are met.
Matching Summary
Match Score: 85
Join Storefriendly as a Senior Customer Service Officer to support customers in selecting storage solutions and managing rental agreements.
Skills & Requirements
Must-have
Direct customer engagement and inquiry handling
Transaction processing for rentals and move-ins
Real-time conflict resolution and de-escalation
Nice-to-have
Cheerful disposition and brand ambassador presentation
Critical thinking during high-traffic periods
Willingness to learn company products and systems
Key Requirements
At least GCE 'N' or 'O' Level qualification
1 year of work experience in sales or customer service
Ability to adhere to strict grooming and uniform standards