Senior Production Readiness Manager

Workday

Not specified; not specified; not specified
Fully remote
7+ years technical support experience
5+ years customer support or consulting
Erp system performance knowledge
Workday is seeking a Senior Production Readiness Manager for a fully remote position, focusing on ensuring successful performance testing and deployment for large customers. The role requires technical expertise, strong project management skills, and excellent customer relations abilities

Job Summary

  • The Senior Production Readiness Manager ensures successful performance testing and transition to production for large deployments while acting as the voice of the customer.
  • This proactive team guides strategic customers through pre-deployment performance testing and business-critical activities in production to maximize product performance.
  • Candidates must possess a BS or MS in a Technical Degree or equivalent experience along with 7+ years of technical support for complex software environments.

Matching Summary

Match Score: 85

Workday is seeking a Senior Production Readiness Manager for a fully remote position, focusing on ensuring successful performance testing and deployment for large customers. The role requires technical expertise, strong project management skills, and excellent customer relations abilities.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 7+ years technical support experience
  • 5+ years customer support or consulting
  • ERP system performance knowledge
  • Workday architecture understanding
  • Senior leadership engagement skills

Nice-to-have

  • Crisis management experience
  • HR Time Tracking Financials Payroll apps
  • Ability to thrive with ambiguity
  • Strong storytelling of complex tech
  • Self-driven learning capability

Key Requirements

  • BS or MS in Technical Degree
  • 7+ years technical support experience
  • 5+ years customer support/consulting
  • APJ shift availability (6:30am-3:30pm India time)

Work Rights

Not specified

Tailored Resume

Cover Letter