Guest Services Representative - Patient Experience

692

Lexington, NC, US
Base: $18.85 - $28.30 ph; bonus/equity: not specif...
Not specified (potentially onsite due to the nature of the role)
Excellent customer service skills
Ability to lift 35 lbs
Fluent english speaking
The Guest Services Representative position at Advocate Health in Lexington, NC, focuses on providing exceptional customer service to patients and visitors, assisting with navigation and transportation needs within the medical facility. Candidates should have a high school education and customer service experience, preferably in a healthcare setting

Job Summary

  • The role involves greeting patients and visitors while providing wayfinding assistance and escorting them to their destinations.
  • Employees must be able to stand for long periods and assist with lifting patients or moving wheelchairs weighing up to 35 lbs.
  • Advocate Health offers comprehensive benefits including health insurance, retirement plans, and paid time off for eligible full-time teammates.

Matching Summary

Match Score: 85

The Guest Services Representative position at Advocate Health in Lexington, NC, focuses on providing exceptional customer service to patients and visitors, assisting with navigation and transportation needs within the medical facility. Candidates should have a high school education and customer service experience, preferably in a healthcare setting.

Salary

Base: $18.85 - $28.30 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Medical/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Ability to lift 35 lbs
  • Fluent English speaking
  • Front desk experience
  • Wheelchair assistance capability

Nice-to-have

  • Prior healthcare experience preferred
  • Critical thinking under pressure
  • Volunteer coordination skills
  • Data entry proficiency

Key Requirements

  • High School education required
  • Customer service experience required
  • Computer and data entry skills required

Work Rights

Not specified

Tailored Resume

Cover Letter