Assistente De Suporte Técnico De Service Desk - Campo Grande - Ms

Unisys

Campo Grande, MS, Brazil
On-site
Monitor system performance
Update systems and applications
Respond to alerts and system issues
Provides operational and technical support for data center computer systems and associated peripheral equipment

Job Summary

  • Provides operational and technical support for data center computer systems and associated peripheral equipment.
  • Monitors online system performance using software support tools to complete all scheduled work in a timely manner.
  • Interacts with customers and appropriate support groups to escalate issues for resolution.

Matching Summary

Provides operational and technical support for data center computer systems and associated peripheral equipment.

Skills & Requirements

Must-have

  • Monitor system performance
  • Update systems and applications
  • Respond to alerts and system issues
  • Intermediate OS knowledge
  • Basic network knowledge

Nice-to-have

  • Customer interaction skills
  • Work priority reassignment
  • On-call rotation participation
  • Organization and methods skills
  • Negotiation and communication skills

Key Requirements

  • Graduation in IT or related area
  • Intermediate Internet knowledge
  • Basic Office Package knowledge
  • Installation and Maintenance of Desktop and printers

Work Rights

Not specified

Tailored Resume

Cover Letter