Customer Service Representative

Windy Hill Veterinary Hospital

Smyrna, GA, United States
Competitive pyy; performance bonuses available; no...
Part-time (onsite)
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Windy Hill Veterinary Hospital is seeking a part-time Client Service Representative to enhance client interactions and support front-desk operations. The ideal candidate will possess strong communication skills, a customer service background, and the ability to manage multiple tasks in a fast-paced environment

Job Summary

  • Windy Hill Veterinary Hospital is an AAHA-accredited practice seeking a friendly Client Service Representative to support front-desk operations.
  • The role involves managing client communications, scheduling appointments, triaging inquiries, and maintaining accurate patient records.
  • AmeriVet offers competitive pay, performance bonuses, 401(k) matching, and comprehensive health benefits to foster team growth.

Matching Summary

Match Score: 75

Windy Hill Veterinary Hospital is seeking a part-time Client Service Representative to enhance client interactions and support front-desk operations. The ideal candidate will possess strong communication skills, a customer service background, and the ability to manage multiple tasks in a fast-paced environment.

Salary

Competitive pay; Performance bonuses available; Not specified

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and payments
  • Triage medical inquiries to medical team

Nice-to-have

  • Prior customer service experience in healthcare
  • Ability to handle upset or emotional clients
  • Strong desire to provide compassionate service
  • Experience with veterinary practice software
  • Promote current promotions and campaigns

Key Requirements

  • High school diploma or equivalent work experience required
  • Basic proficiency with technology and scheduling software
  • Must be able to lift up to 40 pounds independently

Work Rights

Not specified

Tailored Resume

Cover Letter