Senior Customer Service Advisor

Barclays

Birmingham, United Kingdom
Base: £27,700; bonus/equity: not specified; benefi...
Exceptional customer service skills
Ability to resolve complex inquiries
Experience in customer care processes
Join Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day

Job Summary

  • Join Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day.
  • You’ll be the friendly face for our Retail Banking customers, offering expertise, guidance and support.
  • With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

Matching Summary

Join Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day.

Salary

Base: £27,700; Bonus/Equity: Not specified; Benefits: Comprehensive core benefits package including pension plan, private medical insurance, life insurance, and income protection

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Ability to resolve complex inquiries
  • Experience in customer care processes

Nice-to-have

  • Empathy and dedication
  • Leadership and team supervision
  • Understanding of industry trends

Key Requirements

  • Experience in customer service
  • Ability to manage own workload
  • Knowledge of banking products and services

Work Rights

Not specified

Tailored Resume

Cover Letter