Customer Service Representative

Worldpay (FIS)

Milton Keynes, United Kingdom
Base: not specified; bonus/equity: not specified; ...
Onsite
Answering customer queries
Managing customer accounts
Processing card payments
FIS is leading the way in fintech solutions, touching nearly every market, company, and person on the planet

Job Summary

  • FIS is leading the way in fintech solutions, touching nearly every market, company, and person on the planet.
  • This role involves answering customer queries, managing accounts, processing payments, and investigating recurring issues.
  • The company offers an unsociable hours allowance, life insurance, paid training, a healthcare plan, pension contributions, and generous annual leave.

Matching Summary

FIS is leading the way in fintech solutions, touching nearly every market, company, and person on the planet.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Unsociable hours allowance, Life Insurance, MediCash Healthcare Plan, Pension, 26 Days Annual Leave + Bank Holidays, Enhanced Sick Pay, Cycle to work scheme, Maternity & Adoption Pay, Paternity Leave, Shared Parental Leave, Bereavement Leave, Dependent Leave, Free onsite parking, Subsidized Canteen

Skills & Requirements

Must-have

  • Answering customer queries
  • Managing customer accounts
  • Processing card payments
  • Investigating recurring issues
  • Working with internal teams

Nice-to-have

  • Customer focused and results-orientated
  • Ability to work under pressure
  • Friendly team environment
  • Diverse backgrounds and experiences

Key Requirements

  • Customer service experience
  • Understanding of credit cards
  • Excellent communication skills
  • Good IT skills
  • Good spoken and written English

Work Rights

Not specified

Tailored Resume

Cover Letter