Information Technology Service Management Manager - Hybrid (newport News, Va)

Ferguson

Newport News, VA, US
$7,568.91 - $13,247.76; bonus/incentive plan eligi...
3d onsite
It service management experience
Leadership in technology solutions
Technical expertise in itsm platforms
Ferguson has an exciting opportunity for a seasoned Technical Manager to lead our Service Management Technologies Team

Job Summary

  • Ferguson has an exciting opportunity for a seasoned Technical Manager to lead our Service Management Technologies Team.
  • The role oversees the development and operational support of our Atlassian toolset including Jira and Confluence.
  • We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates.

Matching Summary

Ferguson has an exciting opportunity for a seasoned Technical Manager to lead our Service Management Technologies Team.

Salary

$7,568.91 - $13,247.76; Bonus/Incentive Plan eligible; Not specified

Skills & Requirements

Must-have

  • IT Service Management experience
  • Leadership in technology solutions
  • Technical expertise in ITSM platforms

Nice-to-have

  • Strong leadership and people management skills
  • Ability to inspire and engage teams
  • Flexibility in response to business needs

Key Requirements

  • Minimum of 5 years of IT leadership experience
  • Bachelor's degree in Information Systems preferred
  • Solid understanding of ITIL and ITSM principles

Work Rights

Not specified

Tailored Resume

Cover Letter